Jim Kramer founded Kramer Consulting, LLC in 1995, and has been building his business steadily ever since. With clients spread from Chicago to Louisiana, Kramer provides managed IT services to hundreds of mid-market customers. Auto Dealerships: A Challenging Business Over the years, Kramer Consulting has developed a specialty providing services to auto dealerships throughout the company’s region. As Kramer describes it, the auto business presents unique challenges due to its complex business model. “Just imagine,” he says, “new cars, used cars, parts, service, finance. You’ve got one team to run five different businesses with vastly different price points, margins, volumes, etc. It’s a pretty crazy business.” Regulatory compliance can also be especially challenging, says Kramer: “T

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