The challenge Medical Consultants Network (MCN), headquartered in Seattle, WA, is a nationwide industry leader in providing medical management services and solutions to the workers’ compensation, auto/liability, group health and disability markets. They operate 16 offices and call centers throughout the US, including Washington, Oregon, New York, Illinois, Florida, and Texas. MCN’s client portal allows for a secure on-line interface for their users to upload records and download completed reports. Security is very important due to HIPAA and PCI compliance policies and regulations to keep data secure and protected. Their existing technology solution included an MPLS network to connect all 16 locations, as well as a premise-based phone system for their voice needs. One of th

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