Mount Pleasant Group of Cemeteries (MPGC), a company based in Toronto, Ontario, keeps records that precisely document the final wishes and final resting places of its clientele. But with five visitation centers, five crematoria and 10 cemeteries, some dating to the early 1800s, it had accumulated a large volume of records, some of them fragile. MPGC looked to enterprise content management (ECM) for a better way to manage all the information

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