CASE STUDY | MICROSOFT DYNAMICS 365 Morey’s Piers had been using on premise Microsoft Dynamics CRM 4.0 for many years, until gradually over time they saw a need to upgrade. As the system was slowly no longer meeting their needs, they sought out other options over the course of three years to set them back on track. Merideth Fiorucci, Director of Group Sales at Morey’s Piers, says the change was necessary. “The system was becoming so antiquated and could no longer support what we needed to accomplish,” Fiorucci says. THE SITUATION Morey's Piers Goes from Outdated to Updated with Microsoft Dynamics 365 Online and Ledgeview Partners Morey's Piers Increase Sales Team Efficiencies, Supplements Accounting Operations with a Necessary CRM Upgrade Morey’s Piers' CRM upgrade had taken a backsea

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