Case Study

More than 3,000 New Reviews with BirdEye, Boost in Customer Satisfaction

More than 3,000 New Reviews with BirdEye, Boost in Customer Satisfaction

Pages 6 Pages

https://www.creekmoremarketing.com/ Mackin’s Auto Body was looking for a way to get more reviews for each of its nine locations. Before choosing BirdEye, Mackin’s Auto Body looked at several other companies to try to get more reviews. Unfortunately, no other company could work with the Customer Relationship Management system Mackin’s Auto Body was using, CCC ONE. "BirdEye is great for businesses because it allows us as owners to manage and see on a daily basis how our customers are perceiving our customer service. We receive updates daily so it is an easy way for myself to view and give immediate feed back, positive or negative, to our management team. You do a great job!!!" Suzanne Mackin Vice President of Mackin’s Auto Body 1 800 561 3357 birdeye.com More than 3,000 New Review

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