MMM Healthcare, LLC

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The Challenge A Medicare Advantage administrator in Puerto Rico, MMM Healthcare, LLC (MMM), processed appeals and grievances using an in-house, custom-built solution. To process a single case, staff had to manually perform tasks in three separate systems. MMM needed to expedite its appeals and grievances process with a new solution – one with key features, like detailed reporting, status tracking and automated distribution and letter gener

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MMM Healthcare, LLC

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