Case Study

MM Finance (EZ Money)

MM Finance (EZ Money)

Pages 1 Pages

Keeping Payments in Check MM Finance (EZ Money) THE SITUATION MM Finance, also known as Midwest Check Cashing or www.getezmoney.com, is a growing payday lending institution with 44 locations in 6 states and over 150 employees. They offer payday advances, short-term loans, and other financial services. Midwest Check Cashing had a large volume of calls they needed to complete on a daily basis that were being made manually. Each day, agents woul

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