Case Study Michael Rose remembers the Northeast blackout in 2003. When the power went out, MJM and all its employees lost power and access to the file servers in their Manhattan headquarters. In order to continue working, they had to find a way to get someone into the building, locate charged UPS power units, then use them to briefly start up the fileserver and copy critical files over to a portable drive. Employees were frustrated because they had to halt business during the blackout. Management was frustrated because the key services the company counted on weren’t available. There was a clear need for a more flexible and dependable business continuity solution. MJM is a premier, global Face-to-Face marketing and communications agency. Employees help develop messaging, branding

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