1 Customer Case Study Telecommunications companies often struggle to manage sprawling IT environments and vast amounts of siloed data. In response, many turn to cloud computing to provide their commercial and household customers with more scalable and reliable unified-communications-as-a-service (UCaaS) offerings. Core mission: Innovation Mitel is a global provider of UCaaS solutions with more than 45 years of telecommunications leadership, 70 million business users in more than 100 countries, and a commitment to constantly refining its delivery model. Innovation is at the core of its mission, yet its on-premises IT environment prevented Mitel from growing and achieving its service goals. The company faced mounting application complexity, service gaps, and customer complaints. M

Join for free to read