Case Study
Mitani Achieves Transparency and Streamlined Processes with M-Files
Mitani provides custom-made food products to some of Australia’s leading food manufacturing companies. This includes frozen extruded products, mayonnaise and dressings, and dry blend and pack. Mitani delivers these as value-add items or for private label packaging. Established in 1979, Mitani supplies to a broad range of sectors in the food industry including: poultry, meat, and seafood processors; quick service restaurants; vegetable and salad processors; bakeries; and ready-to-eat meal producers. THE CHALLENGE Mitani needed to overcome a culture in which responsibilities and information were siloed, making it difficult for team members to collaborate and work as efficiently as possible. The siloed culture meant that projects weren’t always completed as quickly as they could