For a company to provide support for its global customers’ mission-critical operations requires complete visibility into all of their network processes, worldwide – and finding the technology that can provide that level of visibility is no simple task. To streamline operations and enhance customer support, Intelsat, a global leader in providing integrated satellite communications, decided to combine multiple departments into a new Network Operations Center (NOC) – but that meant adding a technology solution robust enough to support four formerly separate departments and a host of operational services. Intelsat offers innovative connectivity solutions to relay information all over the globe. The company operates the world’s first globalized network, delivering high-quality video and

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