Case Study
Mirakl
GOALS SOLUTIONS BENEFITS COMPANY WEBSITE LOCATION INDUSTRY www.mirakl.com Paris, Boston, London, Munich E-Commerce • Replace the wiki used for documentation with software for publishing of a modern documentation web portal that more closely aligns with Mirakl’s corporate website and application look and feel • Reduce demands on the support team by providing an intuitive, easy-to-use documentation portal for customers • Streamline the delivery of content for different user roles through content reuse and single-sourcing to keep pace with the agile product development at Mirakl • Facilitate collaboration with both technical and more business-oriented team members within Mirakl • MadCap Flare native XML single-source, multi-channel content authoring software • MadCap Capture for screen cap