The Challenge The demand for technology in Milwaukee County is ever-increasing - today they find themselves in a ‘continuous next’ culture. Enabling an agile and elastic service model to support IT innovation and digital transformation was paramount. And, like all local governments, the county is always seeking ways to better serve its citizens while operating within a tight budget. Rather than investing a large outlay of cash to update their current data centers, infrastructure and staff required to support it, they sought to implement a solution that would allow them to: ? Enable IT scalability and agility as they modernize County government. ? Transform IT capabilities to provide more robust and mature IT processes and capabilities in line with the size and nature of the County’s

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