Migration Case Study – Federal System IntegratorThe Customer In April 2018, an acquisition created one of the largest Federally-focused system integrators. In the aftermath of that deal, the combined entity decided to sell off part of its business to a leading provider of call center solutions. The buyer of the call center business was one of the largest service providers to Federal agencies, including the Centers for Disease Control, the IRS, the Department of Veterans Affairs, and the Social Security Administration. The Challenge The acquisition presented a significant logistical challenge for network administrators at both the new Federal system integrator and the call center company. The window for closing the deal was tight – just four months. During that time, the Fede

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