Critical Issue To make certain doctors always have immediate access to critical patient information, MidMichigan Health utilizes a state of the art electronic medical record solution that delivers vital data around the clock to its hospitals and health care facilities. MidMichigan Health needed to ensure that the solution would remain up and running in the event of an unexpected IT outage or during planned system downtime Results • Critical patient records protected against loss due to unexpected IT outages or disasters. • Eliminated more than 300 hours of planned downtime annually. • Ensured continuous physician access to up-to-the second patient information. • Boosted productivity and cut costs associated with planned and unplanned downtime. • Maximized return on investment

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