NucleusResearch.com Phone: +1 617.720.2000 Nucleus Research Inc. 100 State Street Boston, MA 02109 THE BOTTOM LINE Teradici deployed Microsoft Parature to dramatically scale its support load with a self- service platform that has enabled the company to identify, track, and directly engage with its customers – leading to greater insights into current applications and use cases, emerging end-user requirements, and ne

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