CASE STUDY The Company Metso is a global supplier of sustainable technology and services for mining, construction, power generation, automation, recycling and the pulp and paper industries. The €6 billion company is headquartered in Helsinki, Finland, with operations in more than 50 countries. The Metso Automation business line specializes in process industry flow control solutions, automation and information management application networks and systems, as well as life cycle performance services. It serves a worldwide customer base, primarily energy, power, oil and gas, and pulp and paper companies. Global trade compliance for Metso Automation, as for all Metso business lines, is managed by the quality control department in Helsinki. The Challenge Every year, Metso’s Automation b

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