C U S T O M E R C A S E S T U DY / 1 H E A LT H C A R E Metro Health Metro Health Serving the Grand Rapids and Western Michigan area, Metro Health is an integrated group of health care organizations, including physician groups, neighborhood outpatient centers, managed care services, a philanthropic foundation and more. When Metro Health’s flagship property, the Metro Health Hospital, moved into new, state-of-the-art facilities in September, 2007, it provided the organization an opportunity to shift to a more efficient desktop infrastructure. “The doctors and nursing staff used to have to walk up to a PC, wait for the PC to startup, log into their application, and then locate the information they needed,” says Chris House, senior network analyst at Metro Health. Using VMware to vir

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