George Bradbury, Managing Director at Stack Group, added, “Merseyrail now benefits from ShoreTel’s feature-rich technology as well as a highly resilient solution, which is critical within a service-based operation. Case Study Merseyrail Powered by ShoreTel & vSTAX Talk Merseyrail is a train operating company (TOC) run as a joint venture between Serco and Abellio. It is one of the most intensively used urban networks in the UK, vital to the transport infrastruc- ture of Liverpool and its surrounding areas. The Merseyrail network runs on seventy-five miles of track, six and a half of which are underground. They run almost 800 trains per day and carry over 100,000 passengers on an average week day. There are sixty-seven stations, a series of depots where they keep the trains and a net

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