CASE STUDY Practice Merivale Medical Imaging has provided diagnostic imaging services to the Ottawa area for over 25 years. The clinic services more than 300 patients a day, with close to 500 daily appointments being handled by 7 booking agents. Challenges With nearly 500 daily appointments to manage, Merivale Medical Imaging was committing significant resources to ensuring that all patients were reminded of their appointments and had the i

Join for free to read