PAIN POINT No Scripting & No Call Recording Tool REGIONS SERVED North America MAIN OFFICE McLean, Virginia CASE STUDY THE NEED A merchant services company needed a hosted CRM & lead management solution that offers scripting and call recording. THE SOLUTION VanillaSoft’s Logical Branch Scripting, Intelligent Call Recording, and other easy-to-use features fit the bill. OTHER SOLUTION CONSIDERED ? SALESFORCE.COM EASE OF USE & ONBOARDING

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