Case Study
Mercari Customer Spotlight
Challenge Mercari is Japan’s #1 resale app and is on a mission to change the way people buy and sell. With U.S. headquarters in Palo Alto, Mercari’s leaders believe their company’s food program is a vital part of the employee culture and productivity. With their company’s food program, Mercari is working to create a community where employees feel empowered to try new things, give constructive feedback and take charge of projects. After a year of working with a third-party provider, Mercari’s admin was still spending four hours per day on their employee meals from overseeing the lunch setup, replenishing food and cleaning up. In addition, Mercari was not receiving the consistency, portioning and variety they requested. Solution At ZeroCater, we recognize the increasing importance