Case Study: Melbourne Mail Management Introduction This case study of Melbourne Mail Management is based on a February 2016 survey of Quadient Technology customers. “ Challenges Top drivers for purchasing Quadient® Inspire: Repurpose legacy templates and print output Offer new value-added services to clients Sophisticated data handling and automation capabilities Bring variable data applications to a more professional and industrial level Use Case Their primary revenue stream is a combination of Direct Mail and Transactional. They serve the following industry types: Retail and loyalty Banks and financial services Insurance and Health Government, Telco & utilities: Industry and other Melbourne Mail Management’s most important capabilities when implementing Quadient® Inspire were as follows

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