The pain points: Melba’s reasons for change With focus shifting within the disability sector and Melba seeing a migration from group-based service delivery to a more tailored and individualised delivery. This level of detail required Melba to upgrade their financial management systems. Other key operating objectives for Melba were; eliminating reporting and data complexities, real-time, accurate, up-to-date and secure financial reporting and tracking with more reliable information and greater capability, with the flexibility to grow as Melba continues to grow. Melba exceeding business goals with EBS and Dynamics NAV “ “ Some of the things we wanted were a bit different because we were trying to lead the area in individualised support. Nothing was too hard for EBS. T

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