Case study © Copyright 2022 | Druva Inc. | druva.com Medallia Lowers Risk by Moving Data Resilience to the Cloud for VMware and AWS Workloads About Medallia Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. The company’s Medallia Experience Cloud is the experience system of record that makes all other applications both customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Their customers include Hilton Hotels, Mercedes Benz, Delta Airlines, and more. The challenge Companies choose Medallia to help them become “customer- obsessed.” And Medallia employees depend on the company’s IT team to ensure ev

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