Case Study

Measuring Performance to Maximize Efficiency and Increase Customer Loyalty

Measuring Performance to Maximize Efficiency and Increase Customer Loyalty

Pages 4 Pages

About Colt Founded in 1992, Colt is an established European leader in delivering business communications, networking and managed IT services to major organizations, midsized businesses and wholesale and government customers. It operates a 21-country, 35,000 kilometer network that includes metropolitan area networks in 39 major European cities with direct fiber connections into 18,000 buildings and 19 Colt data centers with tens of thousands of devices under management. Colt has the fastest, end-to-end European Ethernet network, seamlessly connecting over 100 cities, and is helping to lead industry standards and certification for cloud services. CUSTOMER BENEFITS • Proactive Service Assurance: Using performance data from Infovista, COLT’s network managers can detect, isolate and

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