McLaughlin Ryder Saves Time with the Smarsh Professional Archive Challenge Michelle Glicklin is responsible for the compliance initiatives at the firm, including the need to archive and retain email communications. “I am the onsite IT person, and I manage the finances, operations, and compliance,” said Glicklin. “Email is such an important, vital piece of business these days – and with our previous provider, I was constantly on hold, or directed to a different person. I couldn’t get what I needed from customer service, and my searches were very slow.” Solution While several solutions were considered, Smarsh was chosen due to its positive industry reputation and comprehensive archiving solution. Glicklin now spends less time on her email review using the Smarsh Professional Archive

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