One of Indonesia’s leading banks and part of Southeast Asia’s largest banking group, Maybank Indonesia offers a range of fund administration and accounting services from its Jakarta headquarters. Its clients include local mutual funds, discretionary funds and unit-linked products. In recent years, Maybank has seen its clients diversifying into international markets. With this expansion, Maybank experienced increased complexity in its daily internal operations, notably in client reporting. The increased operational strain began consuming more labor time and often led to longer end-of-day processing. To keep pace with their clients’ rapidly evolving needs, the Maybank Securities Services specialists knew they needed to implement more efficient and flexible fund accounting processe

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