1 of 2 Ryan E. Day | Contributing Editor / Content-Marketing Coordinator | Quality Digest Originally published in Quality Digest on 10/27/2016 The Challenge “With multiple operators on multiple shifts, it’s not impossible for each operator to come up with a slightly different measurement for the same part,” says Jon Ringnalda, quality engineer at Rapid-Line. “Maybe not a lot different, but still different. When you’re working with tolerances of millimeters, it matters.” With in-house training covered by resident quality experts, Rapid-Line turned its attention to process and equipment. “We have a CMM (coordinate measuring machine), but it takes a lot of programming, and it has a very expensive head on it,” says Ringnalda. “You can’t have just any operator use it. With replacement

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