Overview Maxcom T elecomunicaciones is a Mexican inte- grated telecommunications operator providing managed voice and data services to enterprise and SMBs customers. Founded in 1993, listed in 2007 at the Mexico stock exchange, the company provides a range of services including local and long-distance voice, mobile (MVNO), managed IP data networks, high-speed internet access, and VoIP phone services over its own cutting-edge infrastructure. Challenge When the Federal Law for T elecommunications in Mexico increased the retention period for call detail records (CDR), it posed a challenge to Maxcom, as explained by Alfonso Lara, IT Director for Maxcom: “Our 1,500 enterprise and 100,000 residential customers generate 25 million calls each day , which we have to keep a record of.

Join for free to read