The Zetron MAX Dispatch system recently installed for the Boxborough, Massachusetts, Police Department combines many operations onto the console, improves interoperability with other agencies, and can operate remotely over a laptop. It also supports broadband PTT functionality. When Boxborough, Massachusetts, Police Chief Warren Ryder decided the time had come to update his department’s communication technology, his first order of business was to obtain a new dispatch system. His wish list for the new system included things that are vital to public-safety operations: interoperability across different radio equipment, ongoing system health monitoring, ease of use and maintenance, and redundancy that ensures 24/7 operation. The Zetron MAX Dispatch system Boxborough subsequently i

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