w w w.michaelmanagement .com CA SE STUDY Materials handling firm, Hyster-Yale, saves big with Michael Management’s SAP training platform. Company: Hyster-Yale Industry: Manufacturing SITUATION Manufacturing firm, Hyster-Yale, was working with outside consultants to facilitate their transition to SAP from a legacy system. They needed to get their organization up to speed with SAP so their employees could intelligently articulate business processes. Otherwise, they could not work effectively with the consultants to ensure their system was optimized. SOLUTION Hyster-Yale partnered with Michael Management to improve employee knowledge of SAP sufficiently for productive collaboration with the consultants. “Without Michael Management, people would not have known how to use the system

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