Masonicare applies PortalGuard to reduce the burden of password related Help Desk calls
Masonicare applies PortalGuard to reduce the burden of password related Help Desk calls
3 PagesCopyright © 2015 - 2016 PistolStar, Inc. All Rights Reserved. Case Study 1 P o r ta l G ua r d ® Customer Profile - Non-pr ofit, Healthcare - W allingford ,C T - 2,400 End-users - Issues with nightly spikes in password related help desk calls - User on-hold times were reaching unacceptable le vels Specific Pain Point As a small, non-profit organization, MasoniCare was looking for an efficient and cost eff
