Case Study

Mascioni provides seamless service across time zones

Mascioni provides seamless service across time zones

Pages 2 Pages

Mascioni S.p.A., based in North Italy, is one of the world’s leading fabric finishing companies. Mascioni uses a LANSA-based multilingual customer service Web solution called Mascioni on your Desk that lets customers order raw fabrics, view and select print patterns and colors, follow work in progress and view real-time inventory and shipping information online 24 hours a day. Alberto Mascioni, Chairman and CEO of Mascioni, says, “Customers u

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