Case Study
MARRIES VISIBILITY, EFFICIENCY AND GROWTH
MARRIES VISIBILITY, EFFICIENCY AND GROWTH LOVESAC WITH NETSUITE Lovesac’s hard-earned success from a garage start-up to a revolutionary furniture designer and manufacturer was threatened by process inefficiencies and poor visibility locked inside a Microsoft legacy environment. The company desired a cloud-based solution that would deliver a single view of all customer, order and inventory data to enable a superior and seamless, omnichannel experience across in-store, online and call center touchpoints and that could scale to significant increases in market demand. “We use NetSuite to deliver a holistic, omnichannel experience that drives customer satisfaction and repeat business while streamlining our operational business processes.” Lovesac www.newgennow.comCompany: