Covisint Customer Success Managing Identities in the Cloud Keeping Michigan’s Largest Health Plan Secure CHALLENGE: As a seven-year Covisint customer, Blue Cross Blue Shield of Michigan (BCBSM) continues to rely on Covisint to manage 6,500 agents’ access to member enrollee package information as well as training and support materials. COURSE OF ACTION The BCBSM and Covisint relationship began in 2005. BCBSM selected Covisint to integrate i

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