CASE STUDY – MALWAREBYTES ENDPOINT PROTECTION Challenges Using Windows Defender to protect their faculty and student endpoints, Holyoke Public School had no central visibility into the security state of their endpoints. As long as no support calls came from users, the IT team had to presume that the product was handling things. That changed in an instant. In the early weeks of a new school year, Holyoke Public School got hit by Emotet, one of the most difficult malware infections for IT teams to fully remediate. Scott Howes, Jr. Network Administrator, and the IT team received several calls that users were locked out of their accounts. After some quick investigation, Howes discovered that hundreds of user accounts were locked out and that Emotet-infected machines were trying to a

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