Case Study
Major Financial Services Institution Minimized Error Recovery Time and Increased Administrative Productivity through File Transfer Automation
Major Financial Services Institution Minimized Error Recovery Time and Increased Administrative Productivity through File Transfer Automation
1 SUCCESS STORIES 1 Challenge A major North American financial services institution receives transfers from hundreds of external sources, ranging from customers to affiliated financial institutions to third-party institutions. The vast majority of these transactions were accomplished using XML-formatted data, with a large volume of both small and large XML files. Managing various entry points with fluctuating degrees of visibility, auditability, and control, caused frustrations for the IT staff and increased liability for the organization. Additionally, for the vast volumes of transactions, unacceptable amounts of time and resources had to be directed toward troubleshooting the breakdowns in processes due to malformed, incomplete, or nonconforming XML data and structures. These