Maintaining High Customer Satisfaction at Ricoh with TeamViewer Augmented Reality Remote Support
Maintaining High Customer Satisfaction at Ricoh with TeamViewer Augmented Reality Remote Support
4 PagesRicoh Japan enhanced customer satisfaction and operational efficiency by adopting TeamViewer's AR solution. With remote support via cameras and smart glasses, service times were cut by up to 5 hours in remote areas. The integration optimized nationwide services, overcoming labor shortages.
