Case Study Business Headquartered in Helsinki, Tieto offers a wide range of IT services, including consulting, development, and outsourcing. It operates more than 70 customers’ mainframes remotely from its near-shore service center in the Czech Republic. Challenge To simplify mainframe management and enhance customer services, Tieto needed to replace its legacy tools with an integrated, automated solution that was based on standardized best practices and processes. Solution Tieto deployed CA SYSVIEW® Performance Management, CA OPS/MVS® Event Management and Automation, and CA Automation Point. By standardizing its automation tools, Tieto has simplified maintenance and ensured the longevity of its mainframe systems. Benefit Tieto has optimized mainframe management, for e

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