Case Study

Lyon Airport - Estimation of average waiting time

Lyon Airport - Estimation of average waiting time

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Lyon Airport Estimation of average waiting time ? Analysis module: FoxVigi , waiting lines queue management. ? Customer: Aéroports de Lyon ? Place: Lyon-Saint Exupéry aiport ? Business sector: Transport ? The request: To inform travelers and airport authorities of the esti- mated waiting time at the airport’s security control gate ? Key figures: • 8 437 141 passengers in 2012 (Up to 34 000 daily passengers) • +5.7% traffic growth in 2012 • Over 15 million potential customers in a 2 hour perimeter ? Partners: Axis Communications, Roiret Transports. The request As the third French airport, with a 5.7% traffic growth and a 21.8% low cost traffic growth in 2012, Lyon-Saint Exupéry airport wel- comes up to 34 000 daily passengers. The airport aims to be an easy to

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