Despite running an accident and emergency department that services approximately 320 patients every day, a number that is steadily increasing, Luton and Dunstable NHS Trust have consistently exceeded the 4 hour A&E waiting time standard. In fact, over the last 12 months their figures have been between 2% and 4% higher than the target –a significant achievement in the current climate. So, how are they doing it? Luton and Dunstable NHS Trust -

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