SUCCESS STORY Lufthansa Systems Industry • Aerospace Solution • OpenText TM Exceed TM TurboX Lufthansa Systems enhances aviation solutions with high-performance remote access software Leading airline IT provider leverages OpenText Exceed TurboX for centralized administration, robust security and solution stability “We have a 24/7 technical help desk. With OpenText Exceed TurboX, we can look into the system, share screens, as well as take over sessions to troubleshoot critical issues. We can better support our customers using session sharing than we can by dealing with the problem over telephone or email. Any customer issues can quickly lead to costly flight delays. It is helping us when we are helping our customers.” Christian Baumbach Senior Project Manager Lufthansa Syste

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