Lufthansa improves business agility and efficiency through process transformation and optimization Abstract As part of its Synergies Costs Organization Revenue Execution (SCORE) program, the Lufthansa Group sought a partner to deliver business process services in the Passenger Revenue Accounting function. Tata Consultancy Services (TCS) leveraged its 5D Transition Methodology and two-center delivery model to help Lufthansa successfully trans

Join for free to read