Case Study
“Love, Not Fear”: Transforming People and Teams after a Massive Downsizing
Financial Services Case Study “Love, Not Fear”: Transforming People and Teams after a Massive Downsizing Organizational Change Project: Rebuilding Teamwork, Trust and Performance Executive Summary: Global financial services company Citigroup (New York, NY) partners with InnerWork change consultants to rebuild morale, productivity, and customer focus in a major I.T. division. Creating Organizational Transformation in the Financial Serv