Case Study
Loudon County E9-1-1 Comes in Loud and Clear
PSAP 9-1-1 Call Taking Customer Perspective Loudon County E9-1-1 Comes in Loud and Clear “Lakeway to the Smokies” Offers Tourists a Safe Harbor Updating the communications system in a 9-1-1 PSAP (Public Safety Answering Point) is a large undertaking that requires careful planning. However, it isn’t always necessary to replace all the equipment in one fell swoop. Instead, a system can be updated by adding a single console position at a time—usuall