Case Study

Lotte Card builds cloud-based customer service system with Red Hat

Lotte Card builds cloud-based customer service system with Red Hat

Pages 4 Pages

Pull quote: Seoul, South Korea HEADQUARTERS facebook.com/redhatinc @RedHat linkedin.com/company/red-hat redhat.com Overview Korean payment card company Lotte Card sought to modernize its financial customer service system to better respond to rapid changes in market and customer demand by releasing new features and services faster. Using flexible yet supported platform technology from Red Hat, Lotte Card created a new, cloud-based environment for its customer service system. This agile, responsive environment has helped the company’s developers work faster and use big data insights to create personalized marketing experiences—at a lower cost than the previous system. After its initial success, Lotte Card now plans to migrate its critical core financial system to the cloud with

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