Case Study
Loot Crate “Games the Order Process”
Case Study Loot Crate “Games the Order Process” Product Integrator.io Shopify–NetSuite Integration App Customer Loot Crate Web Site www.lootcrate.com About Loot Crate Loot Crate, founded in 2012, is a subscription box service that delivers monthly themed mystery crates to fans. By 2014, the company grew to over 200,000 worldwide subscribers. And, in 2016, Loot Crate was ranked #1 on Inc’s list of the Fastest Growing Private Companies. Background In a typical day, two of Loot Crate’s sites, Loot Vault and Sports Vault, receive anywhere from 200 to 1,000 online orders. During the holidays, and especially around Black Friday, the number of orders can soar to nearly 7,000 per day. Adam Szamet, Director of Business Applications at Loot Crate, realized that the process of manually tra