LOCALIZED BUSINESS CONTINUITY AND CUSTOMER EMPOWERMENT CASE STUDY“Dropsuite is a very easy and simple way to make sure that our clients’ websites and databases are backed up safely” Marcelo Ayala Director of Cipnet About Cipnet Executive Summary Challenges Established in 2001, Cipnet Serviços de Internet is a premium Internet service provider in Brazil, specializing in email, marketing, website hosting and other value-added services such as enterprise file sharing. Based in Caxias do Sul (Southern Brazil), Cipnet’s main focus is the SMB market in Brazil. They take great pride in offering high quality service and support to their customers. We sat down with Marcelo Ayala, Director of Cipnet to find out why Cipnet decided to offer Dropsuite backup services to their customers

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