The Client QUAD is a Derby-based registered charity and not- for-profit organisation, offering art and film facilities to the local community. Complete with its own cinema, exhibition gallery, café bar and workshop space, QUAD creates entertainment, education and participation opportunities that are accessible to all. The charity opens its doors to over 350,000 visitors a year, including 72,000 audience members to the cinema, and delivers hundreds of workshops on the performing arts every year. The Challenge An incorrectly configured terminal server was causing QUAD an increasing number of problems. The charity faced corrupt database systems, frequent loss of work and multiple system performance issues. In addition to this, an incorrectly set-up anti-virus system placed th

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